If your Thunderclap has concluded and you didn't see your message blast out from your supporters' social media accounts, keep in mind:
- If you didn't reach your supporter goal and you're on the free Spark plan, your messages will not be shared. On the Spark plan, you must reach the goal in order for the Thunderclap to happen. You can see your supporter count right on your campaign page.
- If you didn't reach your supporter goal but still want your message to be shared, you can upgrade your campaign to any of our paid plans and your message will be blast out from your supporters' accounts. You can upgrade your campaign even after it has ended!
- If you reached your goal and aren't seeing some supporters' messages, it's possible that their Facebook profile and posts have a privacy setting that only allows their friends or specific audiences to see them.
If you've reached your supporter goal and aren't seeing any of your supporters across Facebook, Twitter, and Tumblr sharing your message, contact us so we can take a closer look.